Cancellations/Reschedules: Please respect my 24 hour cancellation policy. To avoid paying the 50% for a missed appointment, please let me know at least 24 hours in advance.
Illness: If you are ill please reschedule with as much notice as possible. Last minute is OK if necessary. For specifics: http://hainesmassage.com/should-i-cancel-my-massage-if-im-sick/